Refund Policy
Refund Policy: Genesis The Creation Boutique LLC
URL: www.genesisthecreationboutique.org
The website listed above, hereinafter referred to as "Website" is operated by the following party:
Genesis The Creation Boutique LLC, a limited liability company, organized under the laws of the state of Texas (hereinafter referred to as "Operator")
For any questions or comments regarding this Refund Policy, the Operator may be reached at the following contact points:
Please be advised that for sales not at the seller's usual place of business, the federal "Cooling-Off" rule may apply. This rule gives customers the right to cancel a sale made at their home, workplace, or dorm that was under $25 or cancel a sale made at a seller's temporary location, like a fairground, motel, or convention center that was under $130. An attorney licensed in the relevant jurisdiction will be able to assist.
Customers may request a refund on goods sold within 30 days of receipt.
To be eligible for a return the following conditions must be met:
Customers must return the item in its original packaging.
The item must not be used.
The item must not be damaged.
The item must be returned with its original receipt.
If the above conditions are not met, Operator reserves the right to reject return and refund.
In case of item return, customer will be responsible for paying cost of shipping.
Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items.
Customers may request an exchange in lieu of a refund. Exchange requests will be processed and accepted or denied.
Customers must contact Operator prior to the start of the refund and return process.
Returns are to be sent to the following address:
440 Louisiana St.
Suite 900
Houston, Tx 77002